SecondBody for Environmental Services
For environmental services teams who close deals at kitchen tables and loading docks.
A pest control or environmental services rep spends the day alone. A crawlspace, a quote, a homeowner at the kitchen table who already thinks this will be expensive. Whatever happens next happens with no one else in the room. Rory gives every rep that practice in the truck, in WhatsApp, before the next appointment.
100+ field sales teams have put in 605,370+ hours of practice on SecondBody.
Your branch managers came up through operations. The conversations they're supposed to coach happen where nobody can hear them.
Your reps quote termite work, pest contracts and facility services to homeowners and property managers, one visit at a time. There is no ride-along in most of those rooms, and no recording ever. SecondBody builds your customer, your objections and your triggers into an AI that reps practice against between appointments. Rentokil Terminix reps logged 16 hours of role play each in under three weeks, with zero days off the road.
SecondBody & Horizon Facilities
Added 18 Feb
Active
3
Invite pending
Owner
Elena Rostova
Internal participants
SecondBody & Acme Pest Control
Added 23 Feb
Active
1
Invite pending
Owner
Jack Willson
Internal participants
Residential Services
Reps rehearse the kitchen-table close against an AI homeowner who flinches at the price, in the truck between jobs.
Commercial Contracts
Reps practice contract and compliance conversations with property managers before the real walkthrough.
Facility Services
Branch teams drill the same close everywhere, so managers from operations coach with scores, not ride-alongs.
Meet Rory
One coach for the truck, the doorstep and the close.
Rory is SecondBody's AI coach, built on your customer: your objections, your triggers, your close. Reps build drills with him, rehearse against an AI homeowner in the truck between jobs, and carry him in WhatsApp all day.
One coach built for the way home and facility services sell.
Practice where nobody’s watching. Coaching where everybody can see.
Rory practices against your customer, not a generic one. You design the objections and the triggers, he runs the scenario with every rep, and every run is scored. Managers who never sold get a way to coach conversations they could never hear. Zero integrations to start.
Build a drill for the price objection on termite work
A hundred branches. One standard for the close.
One branch discounts, another holds the line. Rory drills every rep on the same close until it holds, and managers see the scores branch by branch, without riding along.
The truck between appointments is the training room.
Drill the kitchen-table close before the appointment: price, urgency, the quiet moment
Practice the demo-to-close transition without burning a real lead
16 hours of role play per rep in under three weeks, zero days off the road
Team-wide bad habits show up as patterns, not surprises.
Every practice run is scored, so capability is a number, not a feeling
When a whole team reaches for the discount on price pushback, you see it and coach it once
Turn your best closers’ answers into drills for every branch
Managers from operations can finally coach sales.
At Rentokil Terminix, the operations-background managers used it hardest
Scored practice replaces the ride-along nobody has time for
Weak spots show up as a list of names, not a hunch
“Where it's time to mess up is on this — not when we're sitting down in front of the customer.”
Jason Black
Regional Director, Rentokil Terminix
16 hours
Of recorded role play per rep in under three weeks, without taking a single rep off the road
Zero integrations to start. Pipeline coaching when you're ready.
Rory works on day one with nothing connected. Connect pipeline data later and he starts coaching against reality: the leads sitting at proposed, the follow-ups flagged overdue. Remove anything and nothing breaks.
Your reps are in their trucks right now. Rory could be too.
Book a demo and watch Rory run a real drill on WhatsApp. No setup, no integrations, no new app to roll out. If your team can text, they can start this week.
