SecondBody for FMCG

For FMCG sales teams who fight for shelf space one store visit at a time.

An FMCG rep makes eight store visits a day. Long drives, short conversations, and nobody ever hears them. Rory turns those drives into practice: reps drill the counter conversation on WhatsApp before they walk in. Allwyn’s National Lottery field team runs its mornings on it.

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100+ field sales teams have put in 605,370+ hours of practice on SecondBody.

Eight store visits a day. A conversation at every counter. And until now, nobody could coach any of them.

Your reps stand at counters convincing store owners to give your products space, stock and attention. The conversation lasts three minutes and decides the shelf. SecondBody turns real objections from the counter into drills, scored against your own coaching standard. At Allwyn, reps hitting that standard went from 1 in 5 to 4 in 5 in a quarter.

SecondBody & Horizon Retail

Added 18 Feb

Active

3

Invite pending

Owner

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Elena Rostova

Internal participants

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SecondBody & Acme Stores

Added 23 Feb

Active

1

Invite pending

Owner

Headshot of a smiling man in a navy suit and patterned tie in a bright office corridor

Jack Willson

Internal participants

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Food & Beverage

Reps drill the counter conversation on stock, siting and promotions before they walk into the store.

Personal Care & Home

Field teams practice new launches by voice on the drive, so the pitch lands the same way at every shelf.

Retail & Convenience

Reps rehearse the no-space objection against an AI store owner, scored against your own coaching standard.

Meet Rory

One coach for the morning brief, the drive and the counter.

Rory is SecondBody's AI coach, built on what you approve: your frameworks, your promotions, your store data. Reps build drills with him, practice the counter conversation by voice, and carry him in WhatsApp between store visits.

SecondBody roleplay screen with Rory speaking and his AI coach bio panel alongside
Rory Assistant
Build drills from your brand portfolio. Planograms, promo calendars and objection banks become practice scenarios your whole team runs, scored the same way every time.
Learn More
Rory Roleplay
Reps practice the counter pitch against an AI retailer that pushes back on margin and shelf space. Every run is scored, and managers see who is ready before the real visit.
Learn More
Field Seller Assistant
Rory in WhatsApp on the route. Answers from your live data between store visits: who to call, what changed since last time, and what to say at the counter.
Learn More
Rory Assistant
Build drills from your brand portfolio. Planograms, promo calendars and objection banks become practice scenarios your whole team runs, scored the same way every time.
Learn More
Rory Roleplay
Reps practice the counter pitch against an AI retailer that pushes back on margin and shelf space. Every run is scored, and managers see who is ready before the real visit.
Learn More
Field Seller Assistant
Rory in WhatsApp on the route. Answers from your live data between store visits: who to call, what changed since last time, and what to say at the counter.
Learn More
Rory Assistant
Build drills from your brand portfolio. Planograms, promo calendars and objection banks become practice scenarios your whole team runs, scored the same way every time.
Learn More
Rory Roleplay
Reps practice the counter pitch against an AI retailer that pushes back on margin and shelf space. Every run is scored, and managers see who is ready before the real visit.
Learn More
Field Seller Assistant
Rory in WhatsApp on the route. Answers from your live data between store visits: who to call, what changed since last time, and what to say at the counter.
Learn More

One coach built for the way FMCG sells.

Rory runs on your store data. So the coaching matches the territory.

Rory is built on what you approve: your frameworks, your promotions, your store data. Reps practice by voice on WhatsApp, in the mornings, between visits, in the car. Zero integrations to start. Connect your retail data and the coaching updates itself as the numbers do.

Build a drill for the no-space-on-the-counter objection

Rory found 18 results

Roleplay

Roleplay

Feels like a real buyer

Feels like a real buyer

Practice

Practice

Before the call, not after

Before the call, not after

Security

Security

SOC 2 compliant

SOC 2 compliant

Three men in business dress talking over drinks in a brick-vaulted bar at a networking event

05:25

Three men in business dress talking over drinks in a brick-vaulted bar at a networking event

05:25

Three men in business dress talking over drinks in a brick-vaulted bar at a networking event

05:25

Phone showing an end-to-end encrypted call with Rory, with mute and hang-up controls

The same pitch at ten thousand counters.

A promotion only works if every rep runs it the same way. Rory drills the field on the same story until it holds, so what a store owner hears does not depend on which rep made the visit.

The drive between stores is the training ground.

Drill the counter conversation before the visit: stock, siting, and the flat no you got last time

Practice new promotions before launch week, not during it

Prep by voice in the car, in WhatsApp, between visits

Know which reps can move a store before the numbers say so.

Every practice run is scored against your own coaching standard

Allwyn took reps hitting its standard from 1 in 5 to 4 in 5 in a quarter

New starters ramp 65% faster when the first weeks are practice, not tuition

Managers see the whole territory, not the last ride-along.

See who is engaging, where capability is thin, and which stores need a visit this week

Coach from scores and practice minutes, not memory

Weak spots show up as a list of names, not a hunch

“We're coaching 200 field reps on the road. Enablement at that scale takes real structure — that's what SecondBody gave us. And we see it in our numbers.”

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Laura Prince

Retail Capability Manager, Allwyn

1 in 5 → 4 in 5

Reps meeting Allwyn's silver or gold coaching standard, in one quarter

Zero integrations to start. Sharper with your store data in.

Rory works on day one with nothing connected. Plug in your retail data and the coaching updates itself as the numbers do: which stores slipped, which reps need which drill. Unplug anything and nothing breaks.

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Your reps are on their rounds right now. Rory could be too.

Book a demo and watch Rory run a real drill on WhatsApp. No setup, no integrations, no new app to roll out. If your team can text, they can start this week.

Phone screen showing an end-to-end encrypted voice call with Rory, the AI sales coach

Don’t take our word for it. Take theirs.

Reps, managers, and enablement leads across pharma, medtech, retail, and finance. This is what they say after running Rory every day.

Allwyn’s pilot cohort grew +3.5% while the industry fell 4% → a 7.5-point swing, and a modeled

£7.1M in incremental annual revenue.

Allwyn’s pilot cohort grew +3.5% while the industry fell 4% → a 7.5-point swing, and a modeled

£7.1M in incremental annual revenue.

"Meetings booked and conversion up, even in a traditionally quiet month."
Darren H. — Senior Commercial Manager | ParkingEye
See All Stories
"Meetings booked and conversion up, even in a traditionally quiet month."
Darren H. — Senior Commercial Manager | ParkingEye
See All Stories
"Meetings booked and conversion up, even in a traditionally quiet month."
Darren H. — Senior Commercial Manager | ParkingEye
See All Stories

Frequently asked questions

In the gaps of the day they already have. FMCG reps make eight or more store visits a day; they will not sit through a course. SecondBody puts a voice coach, Rory, in WhatsApp. Reps drill the counter conversation on the drive, get scored, and go again. Allwyn's National Lottery field team runs its mornings on it.

You stop pretending a quarterly ride-along is coaching. Every practice run with Rory is scored against your own standard, so managers see who is engaging, where capability is thin, and which reps need a conversation this week. At Allwyn, reps hitting the coaching standard went from 1 in 5 to 4 in 5 in a quarter.

No. Never. Nobody records a shopkeeper at the counter. That is exactly why store conversations have always been invisible to sales tools, and why SecondBody coaches through practice and debriefs instead. The rep rehearses before walking in; the customer never gets recorded.

This is the question that decides everything. Rory lives in WhatsApp, not a portal, and it shows. At Allwyn, 3 in 4 field reps take part in structured practice, and reps started calling Rory before half seven in the morning without being asked.

Allwyn cut 2 to 2.5 weeks from onboarding, 65% faster than before. New starters rehearse the counter conversations they will face before they face them, so the first weeks in territory produce revenue instead of tuition.

No. SecondBody works standalone from day one. Connect your retail data later and the coaching updates itself as the data does: Allwyn is wiring Rory to its store data so drills stay current. Start with nothing connected, prove it, then decide.

In the gaps of the day they already have. FMCG reps make eight or more store visits a day; they will not sit through a course. SecondBody puts a voice coach, Rory, in WhatsApp. Reps drill the counter conversation on the drive, get scored, and go again. Allwyn's National Lottery field team runs its mornings on it.

You stop pretending a quarterly ride-along is coaching. Every practice run with Rory is scored against your own standard, so managers see who is engaging, where capability is thin, and which reps need a conversation this week. At Allwyn, reps hitting the coaching standard went from 1 in 5 to 4 in 5 in a quarter.

No. Never. Nobody records a shopkeeper at the counter. That is exactly why store conversations have always been invisible to sales tools, and why SecondBody coaches through practice and debriefs instead. The rep rehearses before walking in; the customer never gets recorded.

This is the question that decides everything. Rory lives in WhatsApp, not a portal, and it shows. At Allwyn, 3 in 4 field reps take part in structured practice, and reps started calling Rory before half seven in the morning without being asked.

Allwyn cut 2 to 2.5 weeks from onboarding, 65% faster than before. New starters rehearse the counter conversations they will face before they face them, so the first weeks in territory produce revenue instead of tuition.

No. SecondBody works standalone from day one. Connect your retail data later and the coaching updates itself as the data does: Allwyn is wiring Rory to its store data so drills stay current. Start with nothing connected, prove it, then decide.

In the gaps of the day they already have. FMCG reps make eight or more store visits a day; they will not sit through a course. SecondBody puts a voice coach, Rory, in WhatsApp. Reps drill the counter conversation on the drive, get scored, and go again. Allwyn's National Lottery field team runs its mornings on it.

You stop pretending a quarterly ride-along is coaching. Every practice run with Rory is scored against your own standard, so managers see who is engaging, where capability is thin, and which reps need a conversation this week. At Allwyn, reps hitting the coaching standard went from 1 in 5 to 4 in 5 in a quarter.

No. Never. Nobody records a shopkeeper at the counter. That is exactly why store conversations have always been invisible to sales tools, and why SecondBody coaches through practice and debriefs instead. The rep rehearses before walking in; the customer never gets recorded.

This is the question that decides everything. Rory lives in WhatsApp, not a portal, and it shows. At Allwyn, 3 in 4 field reps take part in structured practice, and reps started calling Rory before half seven in the morning without being asked.

Allwyn cut 2 to 2.5 weeks from onboarding, 65% faster than before. New starters rehearse the counter conversations they will face before they face them, so the first weeks in territory produce revenue instead of tuition.

No. SecondBody works standalone from day one. Connect your retail data later and the coaching updates itself as the data does: Allwyn is wiring Rory to its store data so drills stay current. Start with nothing connected, prove it, then decide.

In the gaps of the day they already have. FMCG reps make eight or more store visits a day; they will not sit through a course. SecondBody puts a voice coach, Rory, in WhatsApp. Reps drill the counter conversation on the drive, get scored, and go again. Allwyn's National Lottery field team runs its mornings on it.

You stop pretending a quarterly ride-along is coaching. Every practice run with Rory is scored against your own standard, so managers see who is engaging, where capability is thin, and which reps need a conversation this week. At Allwyn, reps hitting the coaching standard went from 1 in 5 to 4 in 5 in a quarter.

No. Never. Nobody records a shopkeeper at the counter. That is exactly why store conversations have always been invisible to sales tools, and why SecondBody coaches through practice and debriefs instead. The rep rehearses before walking in; the customer never gets recorded.

This is the question that decides everything. Rory lives in WhatsApp, not a portal, and it shows. At Allwyn, 3 in 4 field reps take part in structured practice, and reps started calling Rory before half seven in the morning without being asked.

Allwyn cut 2 to 2.5 weeks from onboarding, 65% faster than before. New starters rehearse the counter conversations they will face before they face them, so the first weeks in territory produce revenue instead of tuition.

No. SecondBody works standalone from day one. Connect your retail data later and the coaching updates itself as the data does: Allwyn is wiring Rory to its store data so drills stay current. Start with nothing connected, prove it, then decide.

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