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Terms and Conditions

Effective date: October 2026

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Email hello@secondbody.co or write to SecondBody Inc., 2061 Broadway, Suite 5, New York, NY 10023.

Agreement

These Terms and Conditions (“Terms”) constitute a legal agreement between you (“User,” “you,” or “your”) and SecondBody Inc., a Delaware corporation (“SecondBody,” “we,” “us,” or “our”). By accessing or using our AI-powered conversation simulation platform at secondbody.app (the “Service”), you agree to be bound by these Terms.

1. Service Description

SecondBody provides an AI-powered conversation simulation platform that processes voice recordings to create personalized learning experiences and practice scenarios. Our Service includes:

  • Voice Processing: Recording, analyzing, and processing your voice data using artificial intelligence

  • AI Conversation Simulation: Creating interactive conversation partners for skill development

  • Analytics: Providing insights on conversation patterns and improvement areas

  • Content Generation: Using AI models to generate responses and create learning scenarios

Important: Our Service uses artificial intelligence that may not always be accurate. AI-generated content should not be relied upon for critical decisions without independent verification.

2. User Eligibility and Account Requirements

Age Restrictions

  • Under 18: Use of the Service is prohibited for users under 18 years of age

  • Voice Data Sensitivity: Due to the nature of voice processing and AI model interactions, we maintain strict age verification requirements

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities that occur under your account

  • Immediately notifying us of any unauthorized access or security breaches

  • Providing accurate and current information during registration

3. Data Processing and Privacy

Voice Data Processing

By using our Service, you explicitly consent to:

  • Recording and processing of your voice data

  • Analysis of voice patterns to personalize your experience and improve our Service (individual recordings are not used to train AI models unless you opt in, as described in our Privacy Policy)

  • Storage of voice recordings as described in our Privacy Policy and Data Processing Agreement

Data Sharing

We share data only with authorized subprocessors as detailed in our Data Processing Agreement, including:

  • Cloud infrastructure providers (AWS, Koyeb)

  • AI service providers (OpenAI, 11Labs, Deepgram) under strict contractual limitations

  • Analytics and security providers under equivalent data protection obligations

Connecting a third-party account (such as Google) is optional and initiated by you. Your use of any connected service is also governed by that provider’s own terms, and we access only the information you authorize.

Your Privacy Rights

Your data processing rights are governed by our Privacy Policy and applicable Data Processing Agreements. You may request access, correction, or deletion of your personal data subject to our legitimate business needs and legal obligations.

4. Acceptable Use Policy

Permitted Uses

  • Personal skill development and learning

  • Professional training and practice scenarios

  • Educational purposes in compliance with applicable laws

Prohibited Uses

You may not use the Service to:

  • Create deepfakes or impersonate others without explicit consent

  • Generate harmful, discriminatory, or illegal content

  • Violate any third party’s intellectual property or privacy rights

  • Attempt to reverse engineer or extract our AI models

  • Use voice data of others without proper authorization

  • Create content for harassment, fraud, or deception

  • Circumvent or disable security features

  • Engage in automated data scraping or systematic downloading

5. Intellectual Property Rights

SecondBody’s Rights

All Service content, including software, algorithms, user interfaces, and generated content, remains the property of SecondBody or our licensors. You receive a limited, non-exclusive, non-transferable license to use the Service.

Your Content Rights

You retain ownership of voice recordings and other content you submit. However, you grant SecondBody a limited license to:

  • Process your content to provide the Service

  • Use anonymized, aggregated data for Service improvement

  • Retain voice data as specified in our retention policies

AI-Generated Content

Content generated by our AI models is provided “as-is” without warranty. You may use AI-generated responses for your intended learning purposes but should not rely on them for factual accuracy or professional advice.

6. Service Availability and Modifications

Availability

We strive to maintain high Service availability but do not guarantee uninterrupted access. Scheduled maintenance and technical issues may temporarily affect Service availability.

Modifications

We reserve the right to:

  • Modify Service features and functionality with reasonable notice

  • Update these Terms with 30 days’ notice for material changes

  • Discontinue features that are no longer viable or legal

7. Payment Terms and Subscriptions

Billing

  • Subscription fees are billed according to your selected plan

  • All fees are non-refundable except as required by law

  • Price changes require 30 days’ advance notice

Cancellation

You may cancel your subscription at any time. Access continues until the end of your current billing period, after which your account and associated data will be processed according to our retention policies.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Service Disclaimers

THE SERVICE IS PROVIDED “AS-IS” WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI Content Disclaimers

  • Accuracy: AI-generated content may contain errors, biases, or inaccuracies

  • Completeness: AI responses may not be comprehensive or suitable for all purposes

  • Professional Advice: AI content does not constitute professional, medical, legal, or financial advice

Liability Limitations

SECONDBODY’S TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

WE ARE NOT LIABLE FOR:

  • Indirect, incidental, or consequential damages

  • Loss of data, revenue, or business opportunities

  • Third-party actions or content

  • Service interruptions or technical failures

9. Indemnification

You agree to indemnify and hold SecondBody harmless from claims arising from:

  • Your use of the Service in violation of these Terms

  • Content you submit that infringes third-party rights

  • Your violation of applicable laws or regulations

  • Unauthorized use of voice data or creation of content without proper consent

10. Dispute Resolution

Governing Law

These Terms are governed by Delaware law, without regard to conflict of law principles.

Arbitration Agreement

Binding Arbitration: Disputes will be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association.

Process:

  • Single arbitrator in a mutually agreed location

  • Arbitrator’s decision is final and binding

  • Judgment may be entered in any court with jurisdiction

Exceptions:

  • Small claims court matters under applicable limits

  • Injunctive relief for intellectual property violations

  • Disputes involving data protection regulatory compliance

Costs: The prevailing party may recover reasonable attorneys’ fees and costs.

11. Account Termination

Termination by You

You may terminate your account at any time by following our cancellation procedures.

Termination by SecondBody

We may suspend or terminate accounts for:

  • Violation of these Terms or Acceptable Use Policy

  • Non-payment of fees

  • Illegal or harmful use of the Service

  • Technical or security concerns

Effect of Termination

Upon termination:

  • Service access ends immediately

  • Data retention follows our Privacy Policy schedule

  • Outstanding fees remain due

  • These Terms’ provisions survive as legally required

12. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any applicable Data Processing Agreement, constitute the complete agreement between you and SecondBody.

Severability

If any provision is found unenforceable, the remainder of these Terms remains in effect.

Updates

We may update these Terms to reflect Service changes or legal requirements. Material changes will be communicated with 30 days’ notice.

Contact Information

For questions about these Terms:

By using SecondBody’s Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.